As a Front Desk Specialist, you will be the first point of contact for guests, providing exceptional service and ensuring their needs are met. You will handle guest check-ins/outs, reservations, and assist with inquiries to create a memorable experience for each guest.

Key Responsibilities:

• Greet and assist guests with check-in/check-out processes.
• Manage guest reservations and maintain accurate records.
• Provide information about resort amenities and local attractions.
• Address guest inquiries and resolve issues as needed.
• Handle guest payments and transactions.

Qualifications:

• Previous experience in hotel or resort front desk preferred.
• Strong customer service and communication skills.
• Attention to detail and organization.
• Ability to work flexible hours, including weekends.