The Room Division Manager oversees the operations of the resort’s front office, housekeeping, and guest services departments. This role is responsible for ensuring that all rooms are maintained to the highest standard and that guest services are impeccable.

Key Responsibilities:

• Manage and coordinate the daily operations of the front office, housekeeping, and guest services departments.
• Ensure that guest rooms are prepared and maintained to the highest standards of cleanliness and comfort.
• Monitor guest feedback to ensure that all service issues are addressed quickly and effectively.
• Assist in managing room availability, reservations, and check-in/check-out procedures.
• Train, mentor, and supervise department staff to ensure they provide excellent service.

Qualifications:

• Proven experience as a Room Division Manager or similar role in a hotel or resort.
• Strong knowledge of hotel management systems, front office operations, and housekeeping standards.
• Exceptional leadership, communication, and organizational skills.
• Ability to manage multiple teams and ensure smooth operations across departments.
• A focus on guest service and operational efficiency.